Items purchased on the website ship within 3-10 business days. Please contact us if you need an item delivered by a specific date, we are always happy to accommodate rush orders whenever possible.
Orders shipped within the US are shipped via USPS First Class Mail with tracking. Upgrades to 1–2-day Priority Mail Express is available, but rings and bracelets made to order in a specific size may require manufacturing/ processing time. I am happy to expedite orders for you, if possible, please contact us prior to ordering if you need your order by a certain date.
Orders shipping outside the US are shipped via US Postal Service International Priority Mail, which only insures items up to $200. Please contact us for shipping options on items over $200.
US shipping costs are calculated by item, depending on value, as every order is shipped with postal insurance. Your tracking number will be emailed to you once your order has shipped so that you can track your parcel. International shipments take an average of 10-21 days for delivery, but this can be longer if items are held in customs. We are not responsible for customs delays nor any taxes or customs duties that may be incurred. You can check on the duties and fees for your country here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
Jennifer Cervelli Jewelry is not responsible for lost packages or customs duties and fees. In the event a package is lost, a claim for insurance will be filed and upon settlement of the claim, we will replace the lost item or issue a refund.